Warranty & Returns


If you are not satisfied with your purchase, you have 30 days from the order date to ship the item back to us. We do not process returns in store. 


Items must be in their original state: unworn, unaltered, and must have all tickets attached. Please include the packing slip in the shipment. 


Please pack and seal your return securely using an insured carrier service. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.



Send your package to:

Luxe Jewellery
5111 New Street 
Burlington ON, Canada, L7L 1V2



Our jewellery is designed and made in North America, Europe and Asia. All our products are hand-picked and tested for quality in order to provide you with the best value. Our products come with a one-year manufacturers warranty.  



For refunds, we only credit the original account used to make the original purchase. Please allow up to two billing cycles for your credit to appear on your statement.




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